ServiceNow Q3 2026: revenue up 20.5% to $4.11 billion, profit falls 44.8%

what happened

According to TradingView, ServiceNow generated third-quarter 2026 revenue of $4.11 billion, 20.5% above the same quarter a year earlier. Net income dropped 44.8% to $277 million, and diluted earnings per share slid to $0.27 from $0.48.

Subscription revenue climbed 21%. Customers paying more than $5 million a year in contract value reached 680, up from 553 before, and the renewal rate stood at 98%. The company is putting money into agentic AI and AI security, trimming some functions while still hiring in strategic areas. It expects subscription revenue to keep growing in 2026.

why it matters

The key question for investors is the gap between faster revenue growth and a sharp drop in profit. With the company both streamlining some functions and expanding hiring in priority areas, the margin trend will be closely watched.

market impact

ServiceNow shares: revenue and subscription growth against a steep profit decline make the picture mixed

tags

instruments